Privacy Policy

Introduction

Welcome to Gagana Cabs. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you use our cab booking services, visit our website, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that helps us provide and improve our transportation services. This includes information you directly provide to us and information collected automatically when you use our website.

Information You Provide

When you book a cab or contact us, we may collect the following personal information:

• Contact details: Name, phone number, and email address.
• Travel details: Pickup and drop-off locations, travel dates, flight details, and times.
• Communication records: Any messages, inquiries, or feedback you send us directly or via WhatsApp.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Device type and browser information.
• IP address and general location data.
• Pages visited and time spent on our website.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, schedule, and coordinate your cab bookings.
• To communicate with you regarding your trips, driver details, and billing.
• To respond to your customer service inquiries and support requests.
• To improve our website functionality and enhance user experience.

How We Share Your Information

We do not sell your personal data. We only share your information in the following limited circumstances:

• With Drivers: We share your name, phone number, and pickup/drop-off locations with your assigned driver to facilitate the ride.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to track activity and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot absolutely ensure its absolute security.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to read their respective privacy policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we have collected. If you wish to exercise these rights, please contact us using the details below.

Children's Privacy

Our services are not intended for use by children under the age of 18 without parental consent. We do not knowingly collect personally identifiable information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.